API Reference

Our API endpoints are designed to power automation and streamline business operations. This reference guide explains how to use our APIs to integrate AI capabilities into your workflows, automate processes, and enhance business intelligence.

API Overview

Our RESTful API provides programmatic access to AI-powered services including:

  • Data processing and analysis endpoints
  • AI model inference and predictions
  • Workflow automation triggers
  • Business intelligence queries
  • Integration webhooks and callbacks

Base URL: https://api.ai-itinc.com/v1

Authentication: Bearer token required for all requests

Automation Endpoints

POST /automation/trigger

Trigger automated workflows based on events or schedules. Used for process automation in business operations.

POST

Request Body:

{
  "workflow_id": "wf_123456",
  "trigger_type": "event|schedule|manual",
  "parameters": {
    "data_source": "customers",
    "action": "process_orders"
  }
}

Use Case: Automate order processing when new orders are received, trigger report generation on schedule, or initiate customer follow-up workflows.

GET /automation/status/{workflow_id}

Check the status of running or completed automation workflows.

GET

Response:

{
  "workflow_id": "wf_123456",
  "status": "running|completed|failed",
  "progress": 75,
  "started_at": "2024-01-15T10:30:00Z",
  "estimated_completion": "2024-01-15T10:35:00Z"
}

Business Intelligence Endpoints

POST /analytics/query

Execute AI-powered analytics queries on your business data. Returns insights, trends, and predictions.

POST

Request Body:

{
  "query_type": "sales_trend|customer_behavior|inventory_forecast",
  "time_range": {
    "start": "2024-01-01",
    "end": "2024-01-31"
  },
  "filters": {
    "category": "electronics",
    "region": "north_america"
  }
}

Use Case: Generate sales forecasts, analyze customer behavior patterns, predict inventory needs, or identify market trends.

GET /insights/recommendations

Get AI-generated business recommendations based on your data and goals.

GET

Query Parameters:

?category=revenue_optimization
&priority=high
&time_horizon=quarterly

Use Case: Receive actionable recommendations for revenue growth, cost optimization, or strategic decision-making.

Integration & Webhooks

POST /webhooks/register

Register webhook endpoints to receive real-time notifications from AI processes.

POST

Request Body:

{
  "url": "https://your-domain.com/webhook",
  "events": ["workflow_completed", "insight_generated"],
  "secret": "your_webhook_secret"
}

Use Case: Integrate with your existing systems to receive automated notifications when AI processes complete or generate insights.

POST /integrations/sync

Synchronize data between your systems and our AI platform.

POST

Request Body:

{
  "integration_type": "crm|erp|database",
  "sync_direction": "push|pull|bidirectional",
  "data_mapping": {
    "source_field": "target_field"
  }
}

Real-World Automation Examples

E-Commerce Order Processing

Automatically process orders, update inventory, generate shipping labels, and send customer notifications using workflow triggers.

Customer Support Automation

Route tickets, generate responses, escalate complex issues, and update CRM systems automatically based on AI analysis.

Financial Reporting

Generate monthly reports, analyze financial trends, identify anomalies, and send alerts to stakeholders on schedule.

Getting Started with Our API

To start using our API for automation and business intelligence:

  1. Obtain your API key from the contact page
  2. Review our Getting Started Guide
  3. Explore our AI Integration Guide for practical examples
  4. Check out our GitHub repository for code examples